A week ago:
My bed broke. I was turning to my other side when all of a sudden I hear s breaking sound and two metallic clangs as the two supporting "sticks" underneath the bed's centre pole hit the floor. Then I went to the place I got the bed from. They said they would see if there would be spare parts for me to fix it. They called me later the same day they have a forty euro token waiting for me there.
Today:
I call the place to ask whether the spareparts have been discovered. I get a reply telling me the forty euro token I got is not an extra for my having to go down there but as a replacement as they have no spare parts to give me (this they didn't say). So, I had to clarify it with a question: "So I have a 40 euro token and a bed I cannot sleep in?" "Well... yes." "And how exactly do this two meet?" *silence* "What if we forget the token and you see if I can get another bed? Because I'm getting tired of sleeping on the floor and having a double bed which takes about half of my room floor as a mere decoration."
Pissed...!